Re: Re: Nozzle Drive-off

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Posted by Dick on July 25, 2002 at 17:03:18:

In Reply to: Re: Nozzle Drive-off posted by Chris Damon on January 04, 2002 at 13:39:29:

: I drove off with the nozzle in the tank. I paid the service station dealer what he told me he was charged to fix it: $220.00. Before paying I checked with Shell Oil national office for a range of repair fees and the $220 was within the range they quoted me.

: : When a customer forgets to take the nozzle out of his gas tank before beginning to drive off (after refueling) how often does that damage the nozzle?
: : I am being charged for supposed replacement of a nozzle and I think its a scam. I stopped after a few feet and when I examined the nozzle I saw absolutely no damage whatsoever and I argued that w/ the manager at the time.
: : How can I defend myself?

At my gas station we have about 10 driveoffs a year.
Only once did it damage the nozzle.
Did the hose have a quick-disconnect fitting?

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Re: Re: Re: Nozzle Drive-off Don 21:38:08 11/10/2002 (0)

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Comments:
: : I drove off with the nozzle in the tank.  I paid the service station dealer what he told me he was charged to fix it:  $220.00.  Before paying I checked with Shell Oil national office for a range of repair fees and the $220 was within the range they quoted me.

: : : When a customer forgets to take the nozzle out of his gas tank before beginning to drive off (after refueling) how often does that damage the nozzle?
: : : I am being charged for supposed replacement of a nozzle and I think its a scam. I stopped after a few feet and when I examined the nozzle I saw absolutely no damage whatsoever and I argued that w/ the manager at the time.
: : : How can I defend myself?

: At my gas station we have about 10 driveoffs a year.
: Only once did it damage the nozzle.
: Did the hose have a quick-disconnect fitting?



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